Shipping policy

SHIPPING POLICY
Last updated: October 5, 2026

ORDER PROCESSING
Orders are processed within 1-3 business days after payment is confirmed. Business days are Monday to Friday, excluding holidays. Orders placed on weekends or holidays are processed the next business day.

DELIVERY TIME
Once processed, delivery takes 4-10 business days, depending on your location. These are estimates, not guarantees. Delays can happen because of carriers, weather, customs or high-demand seasons such as Halloween and the holidays.

SHIPPING COSTS
Any shipping cost is shown at checkout before you pay. Orders placed during a promotion advertised with free shipping ship at no cost to you.

TRACKING
When your order ships, we will email you a shipping confirmation with tracking information.

SHIPPING ADDRESS
Please double-check your address and phone number at checkout. The carrier may need your phone number to deliver your package. We are not responsible for delays or losses caused by an incorrect or incomplete address. If you notice a mistake, contact us right away. We will try to correct it before your order ships, but we cannot change it once it has shipped.

CUSTOMS AND DUTIES
If your package crosses an international border, customs duties and import taxes may apply and are the buyer's responsibility.

DAMAGED, INCORRECT OR MISSING ORDERS
If your order arrives damaged or incorrect, or does not arrive after the estimated delivery window, contact us with your order number (and photos if the item is damaged). We will make it right with a replacement or a refund under our 90-day guarantee.

CONTACT
Little Wisp
mylittlewisp@outlook.com